Conflict Management Online Courses
Call us at (519) 455-7406
Conflict in the workplace will occur. Being able to surface and resolve conflict is an essential supervisory skill. Left unattended interpersonal conflict can hinder employee and team performance, build and/or create a negative atmosphere where communication breaks down, ideas and opinions are withheld or ignored, increase stress and reduce co-worker co-operation since “grudges” are held between people.
Without intervention, the real problem never gets resolved, it just gets swept under the rug. These courses will help you to develop effective strategies for dealing with conflict in your workplace.
Brief overviews of each of these
four Conflict Management courses are provided below.
Contents & Features
Four great courses; topics include:
Courses includes online quizzes with 80% pass rate required.
Download certificate of completion
See brief overviews and access to course previews below.
Conflict Resolution Series
The cost of conflict in the workplace is significant. Up to $359 billion in lost productivity, and an average of 42% of your managers’ time is spent dealing with various
conflicts. Fortunately, unresolved conflict is the single largest reducible cost in many businesses.
Conflict De-Escalation Techniques
This concise video-based series will provide you with a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations.
This course is contained in our Online Learning Centre supported by our Strategic Partner BIS Training Solutions.
Conflict Resolution in the Office
This online Conflict Resolution in the Office discusses the techniques and strategies that can be used to limit the damage and disruption conflict can sometimes cause in the workplace.
This course is contained in our Online Learning Centre supported by our Strategic Partner BIS Training Solutions.
Productive Communication Conflict Management
This Productive Communication Conflict Management Training will provide a step-by-step approach to manage conflict using a variety of communication and emotion management strategies to effectively deal with difficult situations. You will learn what makes conflict destructive, and how traveling down the ‘Low-Road’ can have long lasting harmful effects on your work or homelife relationships. Knowing the ‘High-Road’ method, can help to manage your emotions prior to and during a conflict situation.
This course is contained in our Online Learning Centre supported by our Strategic Partner BIS Training Solutions.