Strategic Partners
Over the years we have forged strategic relationships with a number of highly capable and customer-focused training and development firms and other educational/workforce development organizations who offer our Customer Experience and Service Excellence training programs within their respective markets.
Below you will find a brief bio of each strategic training partner.
Strategic Business Partners
Customer Service Institute of America
Established in 2007, The Customer Service Institute of America is redefining Service Excellence across the globe through Education, Certification and Recognition of organizations and individuals. CSIA has the exclusive North American rights to distribute the International Customer Service Standard and certify Organizations against the Standard. The certification and accreditation available through our training programs is provided by The Training Bank in association with the Customer Service Institute of America. They have been a strategic partner since 2015.
To find out more about the Service Institute go to Certified Customer Experience Professional – Global Customer Service Training (serviceinstitute.com)
Watson Training & Development
With clients across the continental USA and the Pacific Rim, WT&D specializes in Communications Skills, Leadership and Service Excellence training. The firm is located in Houston Texas. Dr. Thomas R. Watson is the founder and president. A key factor in the success of their training programs is their focus on meeting clients’ objectives with results-oriented training which is linked to strategic long-terms goals and business plans We are pleased to report that we have been strategic partners for close to 25 years.
You can find out more about WT&D by visiting Online | Watson Training & Development (watson-training.com)
Bellgate
Bellgate is a multi-disciplinary consulting and training company, that provides customized training and consulting services to the private, public, and not-for-profit sectors. The Bellgate team is composed of highly experienced professionals with collective cross-industry experience of over 40 years in training, consulting, and human resources covering public, private and not for profit organizations. We are please to have Bellgate as our strategic training partner for Nigeria.
To find out more about Bellgate go to Online Training & Certification – Bellgate
Community College of Vermont
The College is a licensed provider of both our Classroom and online versions of our customer experience certification programs called Maximizing the Customer Experience. These programs are available throughout all the College campuses throughout Vermont.
To find out more about the College CCV | Community College of Vermont | Lowest Tuition in Vermont
Tampa Vocational Institute
The Workforce Development and Education division of the Community Development Corporation of Tampa, this strategic partner is focused on improving the lives of residents within the communities it serves. Offering a broad range of community development programs, the CDC, through its Vocational Institute provides a broad range of training programs including our classroom-based and online versions of our customer experience certification programs called Maximizing the Customer Experience.
To find out more about this wonderful Organization go to Workforce Development | CDC OF TAMPA
Perfectly Suited Career Consulting
Operating in Jacksonville Florida, PSCC offers Career Development services, Leadership/Motivation and Training workshops as well as Recruitment/Staffing and Workforce Development services. The Principles of this firm are licensed to offer our full range our customer experience and customer-focused leadership training programs.
WhizSource Consulting
Located in Singapore WhizSource Consulting offers our Customer-Focused Leadership and Online certification program through their dedicated Customer Focus website. Their professional eLearning and face-to-face courses serve to build a robust customer-centric culture that extends to all levels of service personnel in different industries.
White’s Residential and Family Services
White’s has grown from its founding in 1850 to become one of Indiana’s oldest and largest non-profit social services agencies serving children, teens and families, with offices around the state, including a residential campus in Wabash, Indiana. Our online customer experience certification program is part of their “Growing Teens for Life” curriculum.
To find out more about this wonderful Organization go to Our History | White’s Residential and Family Services (whiteskids.org)
LondonCourse
LondonCourse.com is a new search engine of courses and is located in London England. https://www.londoncourse.com