Online Training that gets results
Call us at (519) 455-7406
Maximizing the Customer Experience
You will learn how to maximize customer focus and deliver exceptional customer service plus what you need to know and do in order to maximize your customers’ service experiences.
Customer Service: The Basics
This course covers some of the essential basic, need-to-know issues related to delivering great customer service.
The Art of Customer Service: Influence with Ease
Treat yourself to this
entertaining, informative video with award winning speaker, Jeff Mowatt B.Comm,
Certified Professional Speaker. Jeff knows his stuff. He didn’t just read the
book – he wrote it! He’s the best-selling author of the books, Becoming a Service
Icon in 90 Minutes a Month, and Influence with Ease.
The SafetyNET Safety Training On Demand
Access to over 100 safety training
programs 24/7. We are proud to be part of The SafetyNET which is a network
of health and safety professionals and subject matter experts. We
offer an extensive and growing catalogue of highly effective and
engaging safety topics. Click on the link to the right to find out more about The SafetyNET and to access our catalogue of courses and online store.
Leadership Courses
We currently have twelve terrific online leadership courses available. More will follow in time. Check out our highly interactive leadership courses.
Management Skills Courses
We currently have seven terrific online courses to help managers enhance their capabilities. available.
Online Supervisory Skills courses
Check out these fourteen (14) excellent supervisory skills courses. Ideal for new supervisors or as a refresher for anyone who supervises employees.
Sales and Sales Management Courses
We currently have four (4) excellent sales, sales management and train-the-trainer certification courses including a free sales training course. Check out these highly interactive courses.
Online Communications Skills Courses
We currently have three terrific online communication skills courses available. Whether you are a supervisor or not, these courses will help. Check out these highly interactive courses.
Team Building
Five great courses to help you build highly effective teams.
Courses and Features
Duration: Courses range for 40 to 50 minutes
Titles include:
- – Team Excellence – The Secret to Achieving High Performance
- – Team Excellence Civid Edition – The Secret to Achieving High Performance
- – Becoming a Contributing Project Team Member – Part 1
- – Becoming a Contributing Project Team Member – Part 2
- – Creating Great Teamwork
All courses include online tests
80% pass rate required
Printable certificate available upon successful completion
Tuition: Ranges from CDN$49.95 to $79.99
Conflict Resolution
Four great courses to help you deal effectively with conflict in the workplace.
Courses and Features
Duration: Courses range from 15 minutes to 2.5 hours
Titles include:
- – Conflict Resolution Series
- – Conflict De-Escalation Techniques
- – Conflict Resolution in the Office
- – Productive Communication Conflict Mamagement
All courses include online tests
80% pass rate required
Printable certificate available upon successful completion
Tuition: Ranges from CDN$49.95 to $79.99
Professional Development: Business Skills courses
At work there are some basic business skills we all should have to be successful, no matter what type of job we may have or where we may work. In addition, when it comes to building a career, it is really up to us to take charge and guide our own career. These courses will help you to enhance your productivity and employability as you grow your career.
Courses and Features
Duration: Courses range from 50 minutes to 90
Titles include:
- – Basic Business Skills – Part 1
- – Basic Business Skills – Part 2
- – Building Emotional Intelligence
- – Building YOur Career
All courses include online tests
80% pass rate required
Printable certificate available upon successful completion
Tuition: Ranges from CDN$79.99 to $89.00