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Managerial Power: A Case Study

by Ray Miller | Jun 8, 2015 | Management and Leadership Articles

The issue of “power” in management has been studied for decades. The most effective managers have a far different view of their power base than managers labeled as micro managers or Theory X managers. Understanding this distinction is crucial to your...

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Straight Talk: Making Your Point by Communicating Effectively – Part 2

by Ray Miller | Dec 4, 2013 | Management and Leadership Articles

Straight Talk: Making Your Point by Communicating Effectively – Part 2 is by Ray Miller You will recall that in Part 1 of Straight Talk we looked at the three critical elements for Straight Talk: 1.  Getting and keeping attention 2.  Know where you’re headed...

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Straight Talk: Making Your Point by Communicating Effectively – Part 1

by Ray Miller | Nov 25, 2013 | Management and Leadership Articles

Straight Talk: Making Your Point by Communicating Effectively – Part 1 is by Ray Miller Is there a more important business or interpersonal skill than being able to convey information in a manner people will listen to and understand? The more effectively you...

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What we have here is a failure to communicate!

by Ray Miller | May 30, 2013 | Management and Leadership Articles

What We Have Here is a Failure to Communicate is by Tom Watson Ph.D. Business Issue Many people fail to realize their effectiveness as a manager or supervisors stands or fails on their ability to communicate. No matter what organization you’re in, department you lead,...

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How to Make Employee Training Stick

by Ray Miller | May 30, 2013 | Management and Leadership Articles

 How to Make Employee Training Stick is by Tom Watson and Ray Miller Untrained employees present a bad image for your company. If your workers understand your products or services but cannot communicate effectively with customers, your business will suffer. If your...

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Alphabet Soup—How to Become a New School Leader

by Ray Miller | May 30, 2013 | Management and Leadership Articles

Alphabet Soup – How to Become a New School Leader is by Tom Watson Ph.D. If you pick up a training or human resource magazine these days, you’re likely to find at least one article about how to work with, maximize, engage and otherwise lead the...

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Recent Posts

  • What is Customer Focus and Why is it Important
  • Managerial Power: A Case Study
  • Why should managers employ a Customer Focus Leadership approach?
  • Straight Talk: Making Your Point by Communicating Effectively – Part 2
  • Straight Talk: Making Your Point by Communicating Effectively – Part 1

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